Reviews from our guests

Radziszewski Nicolas
12-Mar-2019
Customer rating 4/5
I know this hotel for many years, it is One of the best in Central Europe. Just one point, when you have corporate price and sleep at least 15 nights per year you can not have a price higher than booking, Knowing that booking takes 8-12% margin. :-)

Anonymous guest
9-Mar-2019
Customer rating 5/5
The marrols hotel is the best place that Bratislava is offering All other places are quite disappointing

Anonymous guest
6-Mar-2019
Customer rating 4/5
Hotel je krásný, skvěle umístěný a poskytuje výborné služby. Restaurace je co do jídla velmi dobrá, ale nabídka vín omezená pouze na slovenská vína, kterou obhajuje personál odseknutím"Tady bydlí cizinci a oni to tak chtějí" (!) mne vedla k tomu, že jsem na další večeři šel jinam.

Anonymous guest
6-Mar-2019
Customer rating 5/5
Nice location, excellent staff, nice and clean rooms. Rich breakfast.

Anonymous guest
2-Mar-2019
Customer rating 5/5
Great hotel with perfect service for reasonable price. Super location within walking distance from the city center. Very pleasure welcome at the hotel. Hotel restaurant is also one of the top I have visited. Service at top level, skilled and knowledgeable waiters.

Anonymous guest
20-Feb-2019
Customer rating 4/5
vsetko 5 hviezdiciek, restauracia 3 a pol

Anonymous guest
19-Feb-2019
Customer rating 5/5
Beautiful and comfortable room and hotel Very welcoming and attentive staff. Thoroughly enjoyed my stay

emma Goodall
4-Feb-2019
Customer rating 5/5
Marseille hotel is lovely, staff very attentive and professional, hotel interior is beautiful with lots of sophistication and elegance. Bedroom was large and very comfortable. Breakfast was fantastic, lots of choice and great selection of continental options. We stayed for the fixed price lunch which was great value and fantastic service. Over all would recommend this place and definately stay again.

Anonymous guest
27-Jan-2019
Customer rating 5/5
Kleines, feines Hotel in Top Lage

Anonymous guest
25-Jan-2019
Customer rating 5/5
The Spa is truly remarkable. We enjoyed it very much. No doubt worth payment.

Anonymous guest
15-Jan-2019
Customer rating 5/5
We thought it was a lovely hotel. Very welcoming staff, beautiful, warm reception rooms, very comfortable bedroom/bathroom, and a fantastic breakfast.

Anonymous guest
27-Dec-2018
Customer rating 4/5
Wir hatten sehr schöne Aufenthalt . Marrols hat sehr charmante Charakter .

Rebecca Burck
24-Dec-2018
Customer rating 5/5
Excellent stay at this boutique hotel! Kind, helpful staff, excellent location, delicious breakfast, comfortable accommodations and a free welcome beverage are just a few of the highlights from this trip.

Anonymous guest
17-Dec-2018
Customer rating 3/5
A pesar de su magnifica situación y atención de algunos de sus miembros de staff, todavía hay detalles que pulir para considerarse un 5 estrellas!!

Anonymous guest
15-Dec-2018
Customer rating 5/5
We always love staying at Marrol’s. It is friendly, comfortable, calm and the chef cooks really great food. The public spaces are welcoming with the open fire and cookies and coffee on tap. Never disappoints.

Lynn Spencer
15-Dec-2018
Customer rating 3/5
3 My husband and I booked an Executive Double room on 7/12/18. The hotel was well located in a very central area to the town and also for visiting the Christmas markets. The reception area had a welcoming open fire and we were offered a cup of free mulled wine on arrival. Our room was very nicely designed and it was great to have a free mini bar that included wine, beer and soft drinks. The price we paid included breakfast but unfortunately there was a wedding taking place the next day and they needed to use the restaurant/breakfast room and therefore closed this room which meant all hotel guests could only use the bar area to eat breakfast. There was not enough room to accommodate all the guests for breakfast and when my husband and I arrived to have breakfast we were told to wait in reception for a table to become free. The member of staff that told us to wait then went away and we were left waiting for more than half an hour until we realised other guests were going straight into breakfast and not waiting like we were. After complaining we ended up having to eat our breakfast in the reception area where people were checking in and out and not really an ideal place for breakfast especially as there were only low tables to eat our meal. On checking out we were given complimentary wine, chocolate and parking to compensate us with our breakfast issue. It would have been better if a member of the management team attended at breakfast on this particular day overseeing the new breakfast arrangements rather than letting reception and waiters deal with the complaints from guests as this situation must have been expected.

Anonymous guest
15-Dec-2018
Customer rating 5/5
Marrol’s is very conveniently situated for accessing the historic city centre yet there is no traffic noise and a tranquil ambience. Cleanliness, comfort and restaurant all excellent. Staff are particularly pleasant, courteous and efficient. Prices are high by local standards but represent extremely good value for visitors from (eg) the Uk.

Peter Rock
11-Dec-2018
Customer rating 4/5
Hot breakfast choices too ambitious. So lacked safe choices.

Anonymous guest
9-Dec-2018
Customer rating 5/5
Excellent Hotel Experience!!! Loved the lobby fireplace after walking in the snow. Great breakfast. All around excellent atmosphere. Nice rooms.

Jennifer Barker
3-Dec-2018
Customer rating 5/5
Loved our stay at Marrols. Rooms, terrace, staff, food, location- everything was wonderful. Would highly recommend.

Anonymous guest
7-Nov-2018
Customer rating 3/5
Check-in was very slow. No wine in the minibar. Daily room cleaning should be much better. Nice breakfast.

Anonymous guest
7-Nov-2018
Customer rating 5/5
Your facility is lovely, and very comfortable. I really enjoyed the extras that made me feel like a valued guest--the welcome drink, the fire in the hearth, the ease of booking the car to pick me up at the train, and the gracious and helpful front desk staff. The breakfast was completely luxurious, and I even stayed around for the lunch table d'hote, which was both delicious and exceptionally good value. The location was perfect--easy access to the Old Town on one side, and a quick walk to Eurovea and more modern pleasures on the other side. Thank you.

Anonymous guest
9-Oct-2018
Customer rating 4/5
I was not please with the attitude of the ladies at reception

Gregory Burch
7-Oct-2018
Customer rating 5/5
Absolutely delightful! Excellent staff! Beautiful room and bath! The best breakfasts of our 16 day vacation. Truly, the best breakfasts! Location: perfect. Our room was also quiet which is important for us. We owned a small, boutique, bed and breakfast for many years and know how important it is to offer good service and A wam smile. You do what you do well. Thank you for a lovely stay. Marilyn and Gregory

Anonymous guest
28-Sep-2018
Customer rating 5/5
This was a beautiful hotel that far exceeded our expectations. We stayed in the Family Room on the top floor and it was luxurious and well appointed. The gym was great and the food was excellent. We would definitely stay here again.